How loyalty programs will evolve in 2021? 2020 was a challenging year for businesses across the globe. Customer experience was severely impacted, causing shifts in customer behaviour and accelerating certain trends. With lockdowns in place across the globe, brick-and-mortar stores were badly hit; the United States alone witnessing 25,000+ store closures. On the other hand, online and e-commerce stores in certain industry verticals witnessed a dramatic increase in their web traffic and sales.
5 Simple Steps to Acquire New Customers Through an Effective Referral Marketing Program
Referral marketing is known to yield the highest quality leads for a wide range of businesses, at great cost-effectiveness. A good referral program can help you rapidly acquire new customers and generate an ROI of 10X or greater. Download the whitepaper to implement the simple referral strategies that can truly help you leverage the power of word-of mouth marketing.