Customers demand what they want to demand. When companies fail to deliver experience by experience or live up to their...
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In-Cart Rewards Redemption maximizes the benefit of a Loyalty Program
Encouraging customers to keep using the benefits of your program is the key to success for a loyalty rewards program....
READ MOREStarbucks Rewards Case Study – What Makes It Work?
Coffee helps us to kick start our day or helps us take the best breaks when we need one! Coffee...
READ MOREBuilding Customer loyalty with an effective customer retention strategy – A Game Changer
“Get closer than ever to your customers. So close that you tell them what they need well before they realize...
READ MORE5 Writing Tips to Boost your Rewards Program Engagement
Recently, I was at the drive-up window at my bank. When the teller returned to the window with my deposit...
READ MOREUsing Tagging to Segment Customers in a Loyalty Program
The essence of creating a loyalty rewards program is to ensure customers feel special and find a reason to come...
READ MOREMaking your customers feel at home with a multilingual loyalty program
Customer experience (CX) is the new battleground for organizations. By 2020, CX will overtake price and product as the key...
READ MORECultivating Behavioral Loyalty and Attitudinal Loyalty Among Consumers
Customer loyalty is an oft-debated subject in the market. In an interview noted for the Harvard Business School, well-known learning...
READ MOREOffering More Choice to Customers through Loyalty Rewards!
Giving customers more choice and options is the key priority for any loyalty rewards program. With number of loyalty programs...
READ MORERevolution of Customer Experience in A Loyalty Program
Monetary rewards are not the only drivers for customer loyalty. Inherently, such programs have shifted from sign-up bonuses and loyalty...
READ MOREImportance of Omnichannel Loyalty in the B2B Segment
The ultimate goal of omnichannel, or multichannel, marketing has always been to facilitate the buyer’s journey for customers. It does...
READ MORELoyalty Rewards Program Dos and Don’ts
Everyone loves to save money, so customer loyalty rewards program are a great way to reward your returning e-commerce buyers...
READ MORERevamping existing loyalty programs- The new big leap!
Experiential retail has carried the industry into the realm of merchandise-free shops. Brands are now replacing what would be selling...
READ MOREBest Practices: How to name your loyalty rewards program?
When it comes to your loyalty rewards program, what’s in a name? The name of your loyalty program will determine...
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