AI-Powered Churn Prediction
Stop Customer Churn Before It Starts
The World's Best Consumer Brands Build Lasting Loyalty With TrueLoyal
Your Best Customers Are Leaving, and Your Generic Campaigns Can't Stop Them
You worked hard to win that customer. But in the silence between purchases, they’re being pulled away by competitor discounts and new distractions. Before you know it, a valuable, high-spending loyalty member goes dark. You’re left wondering what went wrong, while your marketing budget is wasted on customers who were already on their way out. Standard engagement tactics are a shot in the dark, you’re sending the right message at the wrong time, or the wrong message entirely.
Turn Insight Into Action and Revenue
Pinpoint At-Risk Customers with Precision
Our AI assigns a simple, actionable churn risk score from 0 to 100 to every loyalty member. This isn't just data; it's a roadmap. Instantly see who is likely to disengage, understand their value, and know exactly where to focus your efforts for the biggest impact on your bottom line.
Focus on Retaining High-Value Members
Stop wasting your best offers on the wrong audience. Our model allows you to create powerful customer segments, like 'High Risk, High LTV,' so you can deploy targeted, personalized retention campaigns that resonate. Intervene with the perfect incentive at the perfect moment to keep your MVPs loyal for life.
Intelligence That Knows Your Industry
Customer behavior isn't one-size-fits-all. A CPG customer's purchase cycle is vastly different from a B2B distributor. Our models are tailored to the unique buying patterns and engagement signals of your sector, from automotive aftermarket and services to beauty & cosmetics, for predictions you can trust.
Actionable Insights, Everywhere You Look
Step 1
Member Profiles
Instantly view individual risk scores and categories.
Step 2
Campaign Targeting
Build and automate retention campaigns based on risk segmentation.
Step 3
Analytics Dashboard
Monitor churn trends and measure campaign effectiveness over time.
Step 4
Data Exports
Easily incorporate churn data into your external BI tools for deeper analysis.
The TrueLoyal advantage
Empower your loyalty program with our cutting-edge platform
TrueLoyal’s enterprise-grade loyalty platform helps brands unlock revenue through data-driven rewards, advanced analytics, and personalized engagement. Backed by expert strategy and white-glove support, we go beyond software to help you scale retention, advocacy, and lifetime value.
Reward you customers for every interaction such as social media engagement & referrals.
Deliver a seamless loyalty experience across all customer touchpoints, in-store or online.
Get detailed customer data and build customer profiles from day one.
Incorporate interactive elements to make your loyalty program more exciting and addictive.
Leverage the power of referrals that reward customers and increase brand advocacy.
TrueLoyal helps you build a truly global loyalty presence with region-specific strategies.
Our customizable microsites give you a branded environment for customers to interact with the brand.
Our built-in messaging system allows you to send personalized notifications and targeted offers.
Encourage customers to share authentic feedback, experiences, and testimonials to build trust and credibility.
Gather valuable customer insights through interactive surveys, polls, and sentiment analysis tools.
Enable seamless shopping experiences directly through social media platforms with integrated purchasing options.
Turn loyal customers into brand advocates through referral programs, user-generated content, and social sharing.
Boost product discovery and trial by offering free samples to targeted audiences and influencers.
Leverage AI, data analytics, and behavioral trends to anticipate customer needs and future demands.
Frequently asked questions
See Why Consumer Brands Choose TrueLoyal
Let’s talk about how we can help you design and implement a successful program.